How To Improve The Hospitality Industry With An Effective Tri Party Relationship Case Study

How To Improve The Hospitality Industry With An Effective Tri Party Relationship Case StudyHospitality Management is an integral aspect of any successful hotel operation. We do not understand yet that our guests will have a good or bad experience, however our overall management procedures will help us make the best decisions and present a consistent guest experience. Let us explore the four important factors that will determine the guest experience.Room: A guest will have the experience of staying in any hotel room. A room is considered as the center of the hotel operation. The hotel must be able to provide a pleasant and healthy environment for a guest. The rooms must be clean, well-organized and equipped with all the amenities necessary to provide a comfortable stay. A guest may be reluctant to accept your offer to stay in your hotel if you do not provide all these facilities to him.Guest Food: There are many different aspects to a guest's food experience in a hotel. The choices in restaurant quality, price, space available and the organization of service are all considerations. We must ensure that we offer a wide range of options so that we can cater to the tastes of all our guests. We should always have the standard items, but we must also include some special dishes so that the guest will enjoy his stay at our hotel.Guest Bathroom: Just as the guest room is the center of the hotel operation, the guest bathroom is also an important part of the operation. We must provide all the necessary facilities to make sure that the guest enjoys his stay at our hotel. While I am not very familiar with this aspect of hotel management, we must ensure that the guest enjoys his shower, bath and toilet facility.Food service: The majority of our guests will be consuming their food during the night time. This will involve a person who is responsible for preparing and cooking the guest's food. It is important to ensure that the food being served is not only nutritious, but at t he same time, that it has good taste. In this regard, we can consider hiring the services of someone who knows how to cook for guests. If we do not hire someone to prepare the food, the food will certainly not be as tasty.Guest lounge: Our guest lounge is an important part of our business. Most of our guests will want to spend time in the lounge, which will provide them with the comfort they need during their stay. It will also act as a social hub for the guests so that they can make new friends and form new relationships.Guest service: This involves the provision of basic amenities for our guests such as room service, boarding assistance, telephone calls and emergency service. Sometimes, we will be a member of a chain of hotels and it is important that we provide satisfactory service to all our guests. However, we cannot assume that all guests will be happy with our service and therefore we must ensure that we provide an efficient service.Managing Hotel Guest Experience is an integ ral part of any successful operation. When it comes to managing hotel guest experience, we must make sure that we are continuously striving to improve our operations. The earlier that we start on improving our guest experiences, the more pleasant it will be for all of our guests.

A Soldier Essays

A Soldier Essays A Soldier Essay A Soldier Essay John Carduff October 4, 2010 Eng 101 There are very few material things in this world that I consider important to me but the few that are tell a story about my life. I have been awarded several medals from the United States Army; though all are important to me the one medal of seven that bears the most significance is the Army Achievement Medal for my service on funeral detail. I was put on funeral detail at the end of my contract with the US Army. At the very beginning I felt as though it was more of a burden that I would carry instead of the honor it holds. I have seen many great men put in the ground six feet under and watched as their families wept. This tradition of honoring fallen soldiers will never be lost. The sound of â€Å"Taps† being played on the bugle, the sound of the rifles firing in the air and the soldiers that stand tall in front and fold the flag into a neatly folded triangle. We as a brotherhood must honor these men and women. We as an Army family must lift up those near and dear to the departed. I played a substantial role on the funeral detail. I was given the honor to not only salute those who have died but to present the American flag to their husband or wife, mother or father and even the small children that are left behind. I have seen all their faces and heard them all cry out; though I must maintain my military barring never flinching. I bend down on one knee and tell each of them the same thing every time but it never gets old, â€Å"On behalf of the President of the United States and the US Army it was an honor to serve with†¦Ã¢â‚¬  That is when you mention their name. I have never presented the American Flag to a family member with a dry eye. Though I do not personally know these soldiers I feel a bond that is incomprehensible if you have never served. There is no greater honor in our military today than to honor our fallen soldiers and to show their families just how much their lives meant to the Army as a whole. I am proud to say that I had a part in honoring our soldiers and will always hold that experience close to my heart.